Affordable Housing Online is monitoring the federal government's response to the coronavirus disease (COVID-19) outbreak. As of March 13, 2020, Public Housing Agencies across the nation are closing their doors to the public. Most offices are still running and will communicate by phone, email, or mail. Some offices have drop boxes installed outside, so documents can still be hand-delivered. Visit the housing authority's website for the latest on its current operations, if one is available. If there is no information online, contact the housing authority directly. Due to a high volume of calls and modified office hours in most areas, expect a long wait time (days or weeks) for a response. To find your local PHA's contact info, browse by state here.

An extensive list of coronavirus resources for low-income households can be found here.

Does HUD help if you are homeless or living in a shelter?


Yes, there are housing programs and policies in place that help homeless persons and persons living in a shelter receive housing assistance.

Some housing authorities participate in the HUD Homelessness Prevention and Rapid Re-Housing Program, which assists persons who would be homeless without help from this program. Please visit HUD's HPRP website for more information.

Also, many waiting lists have preferences that place qualified applicants higher on the waiting list than general applicants. Persons living in a shelter and homeless persons is a preference that may be found on an application. The specific qualifications vary depending on the housing authority or apartment community offering this preference. More information about preferences can be found here.

More FAQs from Low Income Households

  • Can I be evicted if my HUD apartment is sold?
  • Are there HUD emergency housing assistance programs?
  • My income will be lower after I move. Would I apply using my current income, or the income I will receive after moving?