Affordable Housing Online is monitoring the federal government's response to the coronavirus disease (COVID-19) outbreak. As of March 13, 2020, Public Housing Agencies across the nation are closing their doors to the public. Most offices are still running and will communicate by phone, email, or mail. Some offices have drop boxes installed outside, so documents can still be hand-delivered. Visit the housing authority's website for the latest on its current operations, if one is available. If there is no information online, contact the housing authority directly. Due to a high volume of calls and modified office hours in most areas, expect a long wait time (days or weeks) for a response. To find your local PHA's contact info, browse by state here.

An extensive list of coronavirus resources for low-income households can be found here.

How can I find out the area the housing authority serves?

Answer

You can find out the area the housing authority serves on its Annual Plan, on Affordable Housing Online, and sometimes on the housing authority's website. You can also call the housing authority and ask a representative to confirm their jurisdiction.

Each housing authority serves a specific, city (or cities), county (or counties), or the entire state. The area served is its jurisdiction. Section 8 Housing Choice Voucher holders participating in that housing authority's program may only use their voucher within its jurisdiction.

This information can be found on the top of all housing authority pages on Affordable Housing Online. Under the "About Housing Authority" section, you will see the line "The Housing Authority serves..." Those areas are the housing authority's jurisdiction. You can confirm this information with the housing authority.

Many housing authority websites display this information, weather it's on the home page, "About Us" page, or Section 8 program. If the jurisdiction cannot be found, search for the Annual Plan document. This document will state the jurisdiction, and may be found on any of the web pages mentioned above. If this information cannot be found online, contact the housing authority.

More FAQs from Low Income Households

  • What does an income limit mean?
  • How do I file a complaint to HUD about being mistreated by a managing housing office?
  • What are Tenant Projection Vouchers?
  • Are housing offices open during a federal holiday?
  • Is a resident of the housing authority allowed to serve on its board of directors?