Affordable Housing Online is monitoring the federal government's response to the coronavirus disease (COVID-19) outbreak. As of March 13, 2020, Public Housing Agencies across the nation are closing their doors to the public. Most offices are still running and will communicate by phone, email, or mail. Some offices have drop boxes installed outside, so documents can still be hand-delivered. Visit the housing authority's website for the latest on its current operations, if one is available. If there is no information online, contact the housing authority directly. Due to a high volume of calls and modified office hours in most areas, expect a long wait time (days or weeks) for a response. To find your local PHA's contact info, browse by state here.

An extensive list of coronavirus resources for low-income households can be found here.

If I apply to a waiting list in another state, will they require that I come in for an interview before receiving rental assistance?

Answer

Usually, housing offices won't require an in-person interview until your name reaches the top of the waiting list. However, some offices may require an interview immediately upon submitting your application, or schedule an interview at a later date.


Housing office policies also differ on who is required to attend the interview. Some require all household members to be present, while others only ask for either all adult (18+) household members, or just the applicant to attend the interview.

If you apply to a waiting list in an area outside of your current location, you should plan to travel to that location at some point before receiving rental assistance.

Contact the housing office you apply through to find out its policy on applicant interviews. You can search our website for housing authority and apartment community contact information here.

More FAQs from Low Income Households

  • What has to be included in my household income?
  • Since Section 8 vouchers are so difficult to get, is there a place to find other housing programs that set rent based on your income?
  • The housing office I applied through told me I didn't qualify to receive assistance, and I don't know why. What could have made me ineligible?
  • Who qualifies for affordable housing assistance?
  • Can I apply to multiple waiting lists?