Affordable Housing Online is monitoring the federal government's response to the coronavirus disease (COVID-19) outbreak. As of March 13, 2020, Public Housing Agencies across the nation are closing their doors to the public. Most offices are still running and will communicate by phone, email, or mail. Some offices have drop boxes installed outside, so documents can still be hand-delivered. Visit the housing authority's website for the latest on its current operations, if one is available. If there is no information online, contact the housing authority directly. Due to a high volume of calls and modified office hours in most areas, expect a long wait time (days or weeks) for a response. To find your local PHA's contact info, browse by state here.

An extensive list of coronavirus resources for low-income households can be found here.

Is a resident of the housing authority allowed to serve on its board of directors?


Yes, in fact, having at least one resident on the housing authority's board is required by law, with a few exceptions.

According to CFR 24, Subtitle B, Chapter IX, Part 964, Subpart E; there are a few scenarios in which a housing authority is not required to have a resident on its board of directors (sometime also referred to as the board of commissioners):

  • If the housing authority is located in a state that requires the members of its board to work full time with salary pay.
  • If the housing authority does not have a governing board.
A housing authority may also be exempt from this requirement if it has less than 300 Public Housing units, but only if it meets one of the following conditions:

  1. The housing authority has published a notice to the resident advisory board to inform residents of the opportunity, and there was no response by a resident in 30 days. This notice must be published yearly.
  2. The housing authority only offers the Section 8 Housing Choice Voucher program, and not the Public Housing program.

More FAQs from Low Income Households

  • What does an income limit mean?
  • How do I file a complaint to HUD about being mistreated by a managing housing office?
  • How can I find out the area the housing authority serves?
  • What are Tenant Projection Vouchers?
  • Are housing offices open during a federal holiday?