Affordable Housing Online is monitoring the federal government's response to the coronavirus disease (COVID-19) outbreak. As of March 13, 2020, Public Housing Agencies across the nation are closing their doors to the public. Most offices are still running and will communicate by phone, email, or mail. Some offices have drop boxes installed outside, so documents can still be hand-delivered. Visit the housing authority's website for the latest on its current operations, if one is available. If there is no information online, contact the housing authority directly. Due to a high volume of calls and modified office hours in most areas, expect a long wait time (days or weeks) for a response. To find your local PHA's contact info, browse by state here.

An extensive list of coronavirus resources for low-income households can be found here.

When inspecting the house, what do the inspectors have a right to check? Do they have a right to look in your cupboards, refrigerators or even your stove or oven? Or is that an invasion of privacy?


When an inspector comes to assess your unit, they are making sure the house is in good physical condition. Inspectors look at the structure of the unit, whether there is mold or other contaminants, and if there are insects or other animals invading the unit. What an inspector checks has to be related to these factors. They will not open your purse, cupboards, or other personal items, unless it has something to do with the above factors.

Contact the housing authority that manages your unit for further clarification on what may or may not be inspected. You can search our website for housing authority contact information.

More FAQs from Low Income Households

  • What does an income limit mean?
  • How do I file a complaint to HUD about being mistreated by a managing housing office?
  • How can I find out the area the housing authority serves?
  • What are Tenant Projection Vouchers?
  • Are housing offices open during a federal holiday?