Frequently Asked Complaints and Scams Questions

I applied by paying the fee, but I have not been contacted. What can I do?

If you applied to an affordable apartment community that had an application fee, contact the property to confirm your waiting list status. You can use the search bar on the top of this page to search for housing authority and apartment community contact information.

But if you paid a fee to apply to a Section 8 or Public Housing waiting list, it is likely you are a victim of a scam. It is against HUD policy to charge an application fee for those programs.

You can read more about housing scams in our Housing Scam Prevention Guide.

If you are unsure if a waiting list opening is legitimate, contact the housing authority or apartment community identified on the application for confirmation. If a HUD housing authority is charging an application fee, you may send a complaint to HUD here.

Link to this FAQ:

How can I file a complaint?
Is it safe to put my Social Security Number on the online application?