Affordable Housing Online is monitoring the federal government's response to the coronavirus disease (COVID-19) outbreak. As of March 13, 2020, Public Housing Agencies across the nation are closing their doors to the public. Most offices are still running and will communicate by phone, email, or mail. Some offices have drop boxes installed outside, so documents can still be hand-delivered. Visit the housing authority's website for the latest on its current operations, if one is available. If there is no information online, contact the housing authority directly. Due to a high volume of calls and modified office hours in most areas, expect a long wait time (days or weeks) for a response. To find your local PHA's contact info, browse by state here.

An extensive list of coronavirus resources for low-income households can be found here.

How much money will I get from Pandemic Unemployment Assistance?


Pandemic Unemployment Assistance (PUA) recipients will get the same benefit amount that is normally allowed under for unemployment compensation under the state law where they were employed. U.S. Department of Labor (DOL) guidance also says the amount would never be less than the minimum benefits received by the Disaster Unemployment Assistance program.

Another CARES Act program called Federal Pandemic Unemployment Compensation (FPUC) will give an additional $600 per week to PUA eligible workers who have become unemployed between the start date of the state's PUA agreement, and July 31, 2020.

What is the coverage period for Pandemic Unemployment Assistance?

PUA will be paid to eligible workers who become unemployed between January 27, 2020 and December 31, 2020, for most areas. According to the guidelines, in states where the week of unemployment ends on a Saturday, coverage will end on December 26, 2020; and in states where the week of unemployment ends on a Sunday, coverage will end on December 27, 2020.

Individuals will receive benefits for up to 39 weeks from when coverage begins.

When will I start getting my Pandemic Unemployment Assistance payments?

People who file new claims should be getting their first payments within “two to three weeks” of filing, according to an April 10 report by CNN. There’s no set date for states to start making PUA payments, and the CNN report says some states are having difficulty because their departments need to update their systems.

For more information on Pandemic Unemployment Assistance:

More FAQs from Low Income Households

  • Do I have to do anything if I’m on a rental subsidy program and become unemployed or lose hours from coronavirus?
  • Are housing authorities still open during the coronavirus outbreak?
  • Can I be evicted if I can't pay rent because of coronavirus?
  • What is the government stimulus payment?
  • Who qualifies for the government stimulus payment?