What Happens After the Informal Hearing

The Hearing Officer will have a specific amount of time to render a decision and get the decision to you in writing. The Hearing Officer will send the decision to the Public Housing Agency and the PHA will send the decision to you. Usually, a decision must be made and sent to you within ten days from the date of the Informal Hearing. The Hearing Officer does have the option to ask for more information or evidence before making a final decision.

If the PHA decides that the decision the Hearing Officer made is against the rules of the Housing Choice Voucher program, or if the reason for the Informal Hearing was one that did not require the PHA to conduct an Informal Hearing, the PHA does not have to abide by the Hearing Officer’s decision. This happens very rarely, but if it does, the PHA must inform you in writing of their actions.