How to get emergency help during Texas blackouts

As millions of Texas residents are without power during a period of extremely cold temperatures, some may need the help of emergency services.

Immediate Emergencies

• If you are in need of immediate emergency help, dial 9-1-1.

Warming Centers

• Find a warming station on the Texas Division of Emergency Management website here.
• Call 2-1-1 for information on additional resources.

Emergency Shelter

• Find an open shelter on the American Red Cross website here.
• Download the FEMA Mobile App.
• Text SHELTER and your zip code to 4FEMA (43362). (For example, text "SHELTER 01234")
  • For Spanish, text REFUGIO and your zip code.
• For those who have friends or family who live nearby in a safe area, ask if you can stay with them for a short time.

Disabilities or Access and Functional Needs

• Visit the DisasterAssistance.gov page here.

Other Needs

• Call the FEMA Helpline at 1-800-621-3362 / TTY (800) 462-7585 to find if there may be additional referrals for available services.