Coronavirus Resources for Low Income Households

Last updated on January 18th, 2021

Affordable Housing Online is monitoring the state's and federal government's response to the COVID-19 outbreak, and maintaining a list of resources to help low income households navigate critical services during this unprecedented time.

    Biden's American Rescue Plan

    On January 14, 2021, President-Elect Joe Biden released his “American Rescue Plan,” a proposed $1.9 trillion economic stimulus package that would help low-income renters in many ways, such as:

    Emergency Rental Assistance

    $30 billion of funds would go to emergency rental assistance programs. $5 billion of this amount is reserved to help struggling renters pay their utility bills.

    Stimulus Check

    Many Americans will receive a $1,400 stimulus check, as follow-up to the $600 check approved in the December relief package. Makes for a total stimulus of $2,000 per person. Payments will now include adult dependents (17+ years old) who were left out of earlier rounds. It will also include households with mixed immigration status. Earlier stimulus payments left out the U.S. citizen/legal resident spouses of undocumented immigrants.

    Unemployment Benefits

    A $400 per week federal unemployment boost is proposed, effective through the end of September, 2021. It would also extend the coverage for gig workers and self-employed workers, just as the previous relief bills have done.

    Minimum Wage Increase

    The minimum wage is proposed to be increased to $15 per hour. Biden also proposes eliminating the decreased minimum wage for tipped and disabled workers.

    Food and Nutrition Assistance

    The 15% increase in Supplemental Nutrition Assistance Program (SNAP) benefits would be extended through the end of September. Also, $3 billion in additional funds would be used to help meet nutritional needs of women, infants and children. Additionally, $1 billion will be provided to territories for nutrition assistance.

    Homeless Assistance

    $5 billion would be used to help state and local governments assist people experiencing homelessness.

    Other Important Items

    • A new $25 billion emergency fund would be created to help childcare providers, and $15 billion would be added to an existing grant program. Funding would cover rent, utilities, payroll, and increased costs of dealing with the pandemic (like PPE).
    • Child Tax Credits would be temporarily boosted to $3,600 for kids under 6 years old, and $3,000 for kids 6-17.
    • The Earned Income Tax Credit (EITC) would be increased to almost $1,500 for child-free adults. The income limit for EITC would be increased to about $21,000, and expands the age of eligibility to cover older workers.
    • Affordable Care Act’s premium subsidies would be increased so that people will not have to pay more than 8.5% of their income for health care coverage. $4 billion would also be provided for mental health and substance abuse services, and $20 billion for healthcare needs of veterans.
    • Emergency paid family leave and sick leave benefits that expired at the end of December would be extended to the end of September, 2021. Under this proposal, workers who are sick, quarantining, or caring for a child whose school is closed can receive 14 weeks of paid leave. 
    • A new $15 billion grant program for small businesses would be created. This would be separate from the Paycheck Protection Program (PPP) that has provided forgivable loans to keep small businesses afloat.
    • $350 billion would be given to state and local governments. Funding distribution would be flexible to keep frontline workers on the job, distribute vaccines, reopen schools, and related efforts.
    • Schools, colleges and universities would be allocated $170 billion to help them reopen safely.
    • $20 billion would be used for a national vaccination program. This includes paying for community vaccination centers and mobile units for hard-to-reach areas. 
    • $50 billion to expand testing, especially in schools.

    December 2020 Relief Bill

    President Trump signed a $900 billion coronavirus relief bill in late December, 2020, which will give struggling Americans similar financial aid to what was provided in the March, 2020 CARES Act. The following information is what's known so far about new COVID relief for low-income renters:

    Unemployment Benefits

    • Unemployment benefits will be increased to an extra $300 per week through March 14, 2021.
      • This is half of what was given by the CARES Act. The previous CARES Act benefit that expired in July was $600, and ran for 16 weeks instead of 11.
    • Unemployment benefits will be extended for "gig" workers.
      • This is expected to be similar to the prior regulation that was put into effect by the CARES Act.
    • State unemployment benefits will be extended to 50 weeks.

    Direct Payment

    • Eligible Americans will be given a one-time $600 direct payment from the government.
      • This is half of the $1,200 direct payment that was given by the CARES Act.
      • An additional $600 will be given per dependent child.
      • The direct payment will be for:
        • Individuals making up to $75,000 per year.
        • Couples making up to $150,000 per year.
        • Those with higher incomes will not receive a direct payment.

    Rental Assistance

    • A federal rental assistance program will be created to distribute funds to states and local governments.
      • This rental assistance will help tenants pay back rent.

    Sources:


    Waiting List Updates

    Affordable Housing Online will continue to cover the latest information on open, postponed, or cancelled Section 8 and Public Housing waiting lists.

    Most Public Housing Agencies across the nation are closing their doors to the public but are still running and will communicate by phone, email, or mail. Some offices have drop boxes installed outside, so documents can still be hand-delivered. We encourage those with specific questions for housing authorities to visit the agency's website for the latest on its current operations, if one is available. If there is no information online, contact the housing authority directly. However, due to a high volume of calls and modified office hours in most areas, expect a long wait time (days or weeks) for a response. 

    We have published a Public Housing Agency directory for each state to help low-income renters find agency websites, contact information, and the latest waiting list updates.


    Coronavirus Coverage on Affordable Housing Online

    Now that emergency rental assistance has passed, where will it go? (January 15, 2021)

    Congress included $25 billion for emergency rental assistance in the latest coronavirus stimulus package; but where is the emergency rental assistance going, and how will it be distributed? The National Low-Income Housing Coalition (NLIHC) has developed estimates for...

    Trump signs FY21 spending bill and pandemic relief package (December 29, 2020)

    President Trump signed the coronavirus relief package and Fiscal Year 2021 spending bills into law this weekend. Trump’s delay in signing not only held up the coronavirus stimulus package, it also...

    Congress reaches stimulus deal with rental assistance and eviction protection (December 23, 2020)

    Congress has passed a coronavirus stimulus package that will provide relief to millions of low-income renters. The $900 billion stimulus legislation is attached to a $1.4 trillion FY 2021 spending bill that will fund government operations until the end of next September.

    Biden announces notable nominations for HUD, USDA departments (December 17, 2020)

    President-elect Biden has made a historic selection to lead the U.S. Department of Housing and Urban Development (HUD), while sticking with a familiar face to head the U.S. Department of Agriculture (USDA).

    Millions of renters will lose unemployment benefits as eviction crisis looms (December 14, 2020)

    Millions of workers will lose CARES Act unemployment benefits on December 26, unless Congress passes another pandemic stimulus package. Without help, these workers risk joining the millions of low-income renters who have have built up months worth of back rent.

    Small landlords facing big challenges during the pandemic (December 4, 2020)

    The coronavirus pandemic has certainly hurt low-income renters, who struggle even in the best of times. Lost wages and jobs, the fear of eviction, and the ongoing threat of COVID-19 exposure have made life even harder for renters. But with many tenants not able to pay the rent, landlords are suffering too, and small landlords are facing the greatest challenges.

    Call your senators on Thursday to demand pandemic housing assistance (November 17, 2020)

    Join housing supporters across the country for “National Call-In Day” on Thursday, November 19th to demand that your representative and senators pass a coronavirus relief bill with critical housing assistance and protections.

    HUD Secretary Ben Carson has tested positive for coronavirus (November 10, 2020)

    Dr. Ben Carson, Secretary of the U.S. Department of Housing and Urban Development (HUD), tested positive for coronavirus on Monday. Confirmed first to ABC News by his Deputy Chief of Staff Coalter Baker, Carson was tested at Walter Reed National Military Medical Center after experiencing COVID-19 symptoms.

    KC Tenants and ACLU sue over court order allowing evictions during the pandemic (October 29, 2020)

    Despite a national eviction moratorium ordered by the Centers for Disease Control and Prevention (CDC) to protect low-income renters during the coronavirus pandemic, evictions for nonpayment of rent have continued around the country. Evictions in some areas are being permitted by local courts; and renters in Kansas City, Missouri, have fought back.

    Trump administration favors landlords in guidance on eviction moratorium (October 22, 2020)

    The Trump administration has undercut COVID-19 eviction protections provided by the Centers for Disease Control and Prevention (CDC), by releasing guidance that heavily favors landlords. This change will give landlords new tools to push renters out and accelerate eviction proceedings for many renters in the midst of the pandemic.

    Evictions surged when protections lifted, low-income renters lack legal counsel (October 8, 2020)

    Eviction filings surged in August and September, during the short time there was no federal eviction moratorium in place. And corporate eviction filings even continued after the current eviction moratorium was ordered by the CDC. This gives us a preview of the eviction crisis that low-income renters may face in January.

    House keeps housing assistance a priority for coronavirus relief (October 2, 2020)

    House Democrats introduced a compromise $2.2 trillion coronavirus stimulus bill this week. With Congress set to break for recess before the national election, bill sponsors hope it will provide a starting point for negotiations on a new aid package.

    Millions still need to claim their coronavirus stimulus checks (September 28, 2020)

    There are millions of people who have not yet received their CARES Act stimulus check, and time is running out to claim this assistance before the October 15 deadline.

    The pandemic is making it harder for survivors of domestic violence (September 24, 2020)

    In the best of times, survivors of domestic violence face a lot of challenges finding safe shelter. The coronavirus pandemic has made things much worse. Stay at home orders keep survivors closed up with their abusers. Shelters have to reduce capacity or close because of social distancing rules. However, crisis hotlines and shelter operators are coming up with creative ways to connect with domestic violence survivors and get them to safe places.

    Congress deadlocked on more coronavirus relief (September 21, 2020)

    Negotiations between congressional leaders and the White House over a new coronavirus stimulus package are at a standstill. Congress will leave town in a couple of weeks for the final month of the campaign...It is looking more likely that any pandemic relief that helps low-income renters may not happen until after the November elections.

    CDC orders national eviction moratorium until end of year (September 3, 2020)

    The Trump administration acted on Tuesday to temporarily halt evictions for most Americans due to the coronavirus pandemic. This move will provide critical protection for millions of low-income renters and homeowners on the brink of losing their homes. Without emergency rental assistance, though, the order only pushes out the date when millions of low-income families will owe months of back rent.

    Carson approves flexibility for CDBG CARES Act Funds (August 19, 2020)

    New flexibility of CARES Act funding being used by HUD has been approved by Secretary Ben Carson, as announced by a HUD press release last Friday. These are Community Development Block Grant (CDBG-CV) funds, which are used across the country to help local communities that are struggling during the coronavirus pandemic.

    Trump executive orders will not help workers or stop evictions (August 18, 2020)

    President Trump issued executive orders last weekend that he promised would help jobless workers. He made this move, he said, because of the stalemate in Congress over the next coronavirus stimulus package. But these orders are just more false promises from a president who has hurt millions with his mishandling of the coronavirus pandemic.

    Low-income, minority, and immigrant renters hurt by Trump cutting census short (August 10, 2020)

    The U.S. Census Bureau will cut short the time for the 2020 Census count by a month, which will leave millions of people uncounted; most of those being low-income, minority, and immigrant households. This cynical move by the Trump administration will short-change states and cities with large minority or immigrant populations for a decade.

    Trump fans race and class tensions as HUD guts key fair housing rule (August 5, 2020)

    The Trump administration abruptly terminated a key fair housing regulation last week that required states and cities to reduce historic patterns of housing segregation. This rule change will allow local governments to continue policies that restrict housing choice for low-income and minority renters.

    Report shows that affordable housing is “Out of Reach” everywhere in the country (July 28, 2020)

    A new report shows that even before the coronavirus pandemic there is no place in the country where a full-time minimum wage worker can afford a modest apartment. With millions already paying more than half of what they earn for rent, the Out of Reach 2020 annual report by the National Low-Income Housing Coalition (NLIHC) shows that the economic crisis caused by the pandemic will put millions of low-income renters at risk of losing their homes.

    Trump Admin again proposes rule that will hurt homeless transgender persons (July 23, 2020)

    HUD announced this month that it will propose a rule change that allows local shelter providers to discriminate against homeless transgender persons. If the rule is implemented, transgender persons who are homeless could be turned away from shelters because of their gender identity.

    House passes pandemic housing bills; pressure on Senate Republicans to support more housing assistance (July 14, 2020)

    A housing bill passed in June by the House of Representative is one of several moves to pressure Senate Republicans into supporting major housing provisions in the next coronavirus stimulus package.

    Experts fear for eviction crisis during coronavirus pandemic (July 2, 2020)

    July rent is due for millions of American renters, but many are still unable to pay as the coronavirus pandemic rages on. As states lift eviction moratoria, many fear a wave of evictions is soon to come.

    American renters want housing assistance during the pandemic (June 16, 2020)

    Low-income renters across the country are at risk of losing their homes because of the coronavirus pandemic. A new poll shows that more than half of all people worry that they will lose their housing without additional assistance, and the vast majority of Americans also feel the government should help people stay in stable housing during the pandemic.

    Speaker Pelosi talks about housing assistance during the pandemic (June 5, 2020)

    Speaker of the House Nancy Pelosi (D-CA) addressed affordable housing advocates and low-income renters this week in a webinar hosted by the National Low-Income Housing Coalition (NLIHC). During the call, Pelosi laid out the emergency housing measures recently passed by the House, and discussed next steps on affordable housing and coronavirus relief. 

    HUD report shows housing programs serve those with the lowest incomes (June 2, 2020)

    A recent HUD report shows that even though HUD programs reach a fraction of those who qualify, tenants in HUD-assisted housing are among the poorest and most vulnerable in our nation. HUD’s report, Characteristics of HUD-Assisted Renters and Their Units in 2017, is the tenth report in this series since 1989, and allows HUD to track changes in where assisted housing is located and who is living there. In 2017, HUD provided rental subsidies to 4,540,000 households.

    Former inmates face housing discrimination during the pandemic (May 22, 2020)

    Prisons and jails around the country have become COVID-19 hot spots. In an effort to decompress correctional facilities, many state and local governments are allowing early release of some inmates. Those being released face the same problems finding housing as anyone else leaving the criminal justice system. However, they can also face discrimination because landlords fear exposure to the coronavirus.

    HEROES Act would give a lot of support to low-income renters (May 15, 2020)

    Speaker of the House Nancy Pelosi (D-CA) unveiled the Health and Economic Recovery Omnibus Emergency Solutions (HEROES) Act this week. This is the House’s latest aid package to help people and businesses hurt by the coronavirus pandemic. At $3 trillion, it would surpass the recent CARES Act as the largest aid package in U.S. history.

    Housing experts say landlords cannot reject or evict tenants over coronavirus fears (May 8, 2020)

    Low-income renters face all kinds of roadblocks to finding affordable housing. For many, discrimination has historically been an obstacle to getting and keeping a decent place to live. With fears growing as the coronavirus pandemic spreads, can landlords evict tenants or deny applicants because they might be at risk for COVID-19? Most fair housing experts agree the Fair Housing Act says they cannot.

    House lawmakers push national eviction ban and rent suspension (May 1, 2020)

    Democratic lawmakers in the U.S. House of Representatives are pushing legislation that will ban evictions and suspend rent payments for all renters nationwide during the COVID-19 pandemic. Millions of renters are not covered by a patchwork of local, state and federal eviction moratoria. 

    Homeless persons face the worst of the coronavirus pandemic (April 23, 2020)

    Many state and local governments are recognizing that if COVID-19 spreads among the homeless population, it would be a public health disaster. Cities nationwide are making efforts to help the homeless, but there’s a lot of uncertainty when looking into the future.

    Need for emergency rental assistance grows during the coronavirus pandemic (April 15, 2020)

    Some members of Congress are calling for a bold federal commitment to emergency rental assistance during the coronavirus pandemic. Although many states have temporarily suspended evictions, just protecting low-income renters during the crisis is not enough. When the eviction orders are eventually lifted, renters will still be on the hook for months of unpaid rent, and could still lose their homes.

    Infrastructure program at risk of Trump cuts gets big boost to help communities during pandemic (April 10, 2020)

    A public infrastructure program that President Trump has tried to get rid of since he took office is showing its usefulness during the COVID-19 outbreak. Despite the president’s opposition to the Community Development Block Grant (CDBG) program, Congress just gave CDBG a $5 billion increase in its most recent coronavirus stimulus package.

    Calls grow for rent forgiveness as governments order businesses to close (April 3rd, 2020)

    Congress has suspended evictions in federally assisted housing during the coronavirus pandemic. Many states have also halted all evictions during the crisis. But people can face thousands of dollars in back rent payments when eviction suspensions are lifted.

    Low-income renters helped by $2.2 trillion coronavirus economic stimulus (March 27, 2020)

    The Senate passed a historic $2.2 trillion coronavirus stimulus package on a vote of 96-0. It will benefit low-income renters in several ways. It will provide direct financial assistance to people, expand and increase unemployment insurance, halt evictions in federally-backed rental housing and foreclosures on federally-insured mortgages.

    Cities, states and feds suspending evictions during coronavirus crisis (March 25, 2020)

    Local and state governments around the country are suspending eviction and foreclosure actions, giving a break to low-income renters hurt during the coronavirus crisis. President Trump has also directed HUD to suspend evictions and foreclosures for a short time. But not all renters are protected.

    How housing authorities are communicating with low income households amid coronavirus (March 23, 2020)

    As state governments begin to order the closure of non-essential businesses and services, low income households are concerned about access to critical housing information and services. Affordable Housing Online investigates how the largest Public Housing Agencies are communicating with the low-income families and communities they serve.

    FTC warns about government check scams (March 19, 2020)

    As the United States Congress appears ready to pass the largest economic stimulus package in American history many households are anticipating a direct payment from the government to help cover the cost of living. Affordable Housing Online covers the FTC's warning that scammers may already be trying to take advantage of those in need.

    HUD Secretary Ben Carson appointed to president’s coronavirus task force (March 11, 2020)

    HUD Secretary Ben Carson was recently appointed to the White House Coronavirus Task Force. The Task Force is charged with leading the federal response to the coronavirus outbreak. Affordable Housing Online reported on Secretary Carson's new responsibilities and actions as part of the task force.


    Coronavirus Eviction Policies By State

    Can I be evicted if I can't pay rent because of coronavirus?

    In September, the Centers for Disease Control and Prevention (CDC) took action to temporarily halt evictions for most Americans due to the coronavirus pandemic until December 31, 2020. December, 2020 Update: Congress passed a new stimulus bill in December, which extends the CDC eviction ban until the end of January, 2021. Until then, there is a national moratorium on evictions nationwide for struggling renters. This means that qualified renters would be protected from getting evicted until the moratorium is lifted.

    Renters and homeowners must meet the following criteria to be protected by the eviction moratorium:

    • Must earn less than $99,000, or have received a coronavirus stimulus check.
    • Must certify that they have lost a “substantial” amount of income due to the coronavirus pandemic.
    • Must make their “best efforts” to pay as much of their rent as they can, and pay it as close to when it is due as they can.
    • Must certify that eviction will likely lead them to homelessness or doubling up with others.

    State and Local Eviction Policies

    The table provided by The Eviction Lab here lists state and local eviction policies that have been made to help renters, in addition to federal action.


    COVID-19 Rental Assistance Programs By State

    To help renters who are struggling to pay rent during the coronavirus pandemic, several cities, counties, and states have created emergency rental assistance programs for their residents with CARES Act funds. The application period for some local programs has already closed, but many are currently open as of December, 2020.

    A list of local rental assistance programs by state can be found here.


    Homeless and Emergency Housing Resources By State

    For those who are homeless, or at risk of becoming homeless, HUD has a page for each state (including Washington D.C., Puerto Rico, and the U.S. Virgin Islands) with information for local supportive services. These pages include website links to organizations that help with the following services:

    • Shelter
    • Help hotlines
    • Contacting a housing counselor
    • Emergency rental assistance
    • Avoiding foreclosure
    • Help with utility bills
    • Food banks
    • Supplemental Nutrition Assistance Program (SNAP)
    • Homeless service groups
    • Legal assistance
    • Social Security offices
    • Homeless Veterans
    • United Way
    • Jobs and job training

    Here are the HUD Homeless Resource pages for each state:

    Alabama | Alaska | Arizona | Arkansas

    California | Colorado | Connecticut | Delaware

    District of Columbia | Florida | Georgia | Hawaii

    Idaho | Illinois | Indiana | Iowa

    Kansas | Kentucky | Louisiana | Maine

    Maryland | Massachusetts | Michigan | Minnesota

    Mississippi | Missouri | Montana | Nebraska

    Nevada | New Hampshire | New Jersey | New Mexico

    New York | North Carolina | North Dakota | Ohio

    Oklahoma | Oregon | Pennsylvania | Puerto Rico / Virgin Islands

    Rhode Island | South Carolina | South Dakota | Tennessee

    Texas | Utah | Vermont | Virginia

    Washington | West Virginia | Wisconsin | Wyoming


    COVID-19 Help and Guidance for Landlords

    Landlords, property managers, and administrators of affordable housing properties have taken many precautions to help prevent the spread of coronavirus. This is a challenge for many housing providers, since many federally-assisted properties are comprised of several units within close proximity of each other.

    Here are the steps that landlords, property managers, and housing administrators are taking to protect their single-family unit or apartments, following the guidelines of the CDC:

    1. Limit Office Availability
      To limit or avoid public interaction, many offices run by affordable housing providers have limited the hours they are open to the public, or have outright closed their offices to public visitors. Offices with limited hours sometimes require public visitors to schedule an appointment ahead of time, and will not allow walk-ins. Office visitors are expected to wear a mask, and follow social distancing guidelines. Offices that are closed to the public have drop boxes installed in the outside of the building, so residents and applicants can still submit paperwork by hand. All offices have continued to be available for communication by phone, email, mail, etc. There are also some offices that have all or some staff working remotely.
    2. Limit Use of Common Areas
      Following social distancing guidelines, common areas may be closed to the public, or have limited hours/occupancy. If common areas are being used, follow CDC cleaning procedures (Step 4).
    3. Stay in Communication
      To help residents prevent the spread of coronavirus, affordable housing offices have maintained transparency about best practices to stay safe, and company policies that have been updated or created because of COVID-19. These notices may be in the form of an email, website update, text message, flyer, letter, etc.
    4. Clean and Disinfect Public Areas
      If coronavirus contamination is suspected or confirmed, the CDC has written cleaning tips for public areas. Tips include:
      • How to clean and disinfect hard and soft surfaces, electronics, and linens
      • Recommendations for Personal Protective Equipment (PPE) and Hand Hygiene
      • Additional Considerations for Employers
    5. Clean and Disinfect Living Areas
      Housing providers and residents can follow these CDC tips on how to clean and disinfect homes. Tips include:
      • Cleaning
      • Disinfecting
      • Soft surfaces
      • Electronics
      • Laundry
      • Clean hands often
      • HVAC, ventilation, and filtration
      • When someone is sick
    6. Protect Yourself and Others
      Help personally limit the spread of COVID-19 by following these standard CDC recommendations. Tips include:
      • Wash your hands often
      • Avoid close contact
      • Cover your mouth and nose with a mask when around others
      • Cover coughs and sneezes
      • Clean and disinfect
      • Monitor your health daily

    HUD Resources

    Links to U.S. Department of Housing and Urban Development (HUD) Resources

    HUD.gov/coronavirus

    Renters

    Homeless Service Providers

    HOPWA Programs

    Public Housing Agencies

    Multifamily Property Owners

    Homeowners

    Native Americans

    FHA Lenders and Office of Housing Program Participants

    Community Planning and Development Grantees

    Grantees


    USDA Rural Housing Resources

    Links to U.S. Department of Agriculture (USDA) Coronavirus Resources

    Immediate Opportunities for RD Customers Impacted by COVID-19

    • COVID-19 Fact Sheets
      • Business & Industry CARES Act Program English | Español
      • Rural Business Development Grant COVID-19 Fact Sheet English | Español
      • Rural Energy for America Program COVID-19 Fact Sheet English | Español
      • Single-Family Housing Direct Loan COVID-19 Fact Sheet English | Español
      • Community Facilities Direct Loan & Grant COVID-19 Fact Sheet English | Español
      • Community Facilities Direct Loan & Grant Loan Deferral COVID-19 Fact Sheet English | Español
      • Single-Family Housing Guaranteed Loan COVID-19 Fact Sheet English | Español
      • Multi-Family Housing Direct Loan COVID-19 Fact Sheet English | Español
      • Distance Learning and Telemedicine COVID-19 Fact Sheet English | Español
      • Water and Environmental Programs COVID-19 Fact Sheet English | Español
      • Interagency Housing Forbearance COVID-19 Fact Sheet - Borrowers PDF
      • Interagency Housing Forbearance COVID-19 Fact Sheet - Lenders PDF
      • Telehealth Service Changes COVID-19 Fact Sheet English
    • We Care Letter
    • Rural Development*
    • Rural Housing Service*
    • Rural Utilities Service*
    • Rural Business-Cooperative Service*
    • New and Extended Application Deadlines*

    *The information on these subjects can be found here. Scroll down to the "Immediate Opportunities for RD Customers Impacted by COVID-19" section, and select the + icon for a each subject.

    Frequently Asked Questions

    Scroll down to the "Frequently Asked Questions" section here, and select the + icon for each subject.

    Stakeholder Notifications

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    Resources and Services By State

    State State Website Governor's Website Unemployment Health Services Court System Website
    Alabama www.alabama.gov Gov. Kay Ivey Alabama Unemployment Benefits Alabama Department of Public Health Alabama Judicial System
    Alaska alaska.gov Gov. Mike Dunleavy Alaska Unemployment Benefits Alaska Department of Health and Social Services Alaska Court System
    American Samoa www.americansamoa.gov Gov. Lolo Matalasi Moliga Resource Unconfirmed Resource Unconfirmed Resource Unconfirmed
    Arizona az.gov Gov. Doug Ducey Arizona Unemployment Benefits Arizona Department of Health Services Arizona Judicial Branch
    Arkansas portal.arkansas.gov Gov. Asa Hutchinson Arkansas Unemployment Benefits Arkansas Department of Health Arkansas Judiciary
    California www.ca.gov Gov. Gavin Newsom California Unemployment Benefits California Department of Public Health California Courts
    Colorado www.colorado.gov Gov. Jared Polis Colorado Unemployment Benefits Colorado Department of Public Health & Environment Colorado Judicial Branch
    Connecticut portal.ct.gov Gov. Ned Lamont Connecticut Unemployment Benefits Connecticut State Department of Public Health Connecticut Judicial Branch
    Delaware delaware.gov Gov. John Carney Delaware Unemployment Benefits Delaware Health and Social Services Delaware Courts
    District Of Columbia https://dc.gov/ Mayor Muriel Bowser District Of Columbia Unemployment Benefits District of Columbia Health and Human Services District of Columbia Courts
    Florida www.myflorida.com Gov. Ron DeSantis Florida Unemployment Benefits Florida Department of Health Florida Courts
    Georgia georgia.gov Gov. Brian Kemp Georgia Unemployment Benefits Georgia Department of Public Health Judicial Council of Georgia
    Guam www.guam.gov Gov. Lou Leon Guerrero Resource Unconfirmed Resource Unconfirmed Resource Unconfirmed
    Hawaii portal.ehawaii.gov Gov. David Ige Hawaii Unemployment Benefits Hawaii State Department of Health Hawai'i State Judiciary
    Idaho www.state.id.us Gov. Brad Little Idaho Unemployment Benefits Idaho Department of Health and Welfare Idaho Judicial Branch
    Illinois www2.illinois.gov Gov. JB Pritzker Illinois Unemployment Benefits Illinois Department of Public Health Illinois Courts
    Indiana www.in.govcore Gov. Eric Holcomb Indiana Unemployment Benefits Indiana State Department of Health Indiana Judicial Branch
    Iowa www.iowa.gov Gov. Kim Reynolds Iowa Unemployment Benefits Iowa Department of Public Health Iowa Judicial Branch
    Kansas portal.kansas.gov Gov. Laura Kelly Kansas Unemployment Benefits Kansas Department of Health and Environment Kansas Judicial Branch
    Kentucky kentucky.govPageshome.aspx Gov. Andy Beshear Kentucky Unemployment Benefits Kentucky Department for Public Health Kentucky Court of Justice
    Louisiana louisiana.gov Gov. John Bel Edwards Louisiana Unemployment Benefits Louisiana Department of Health Louisiana Judicial Branch
    Maine www.maine.govportalindex.html Gov. Janet Mills Maine Unemployment Benefits Maine Department of Health and Human Services Maine Judicial Branch
    Maryland www.maryland.govPagesdefault.aspx Gov. Larry Hogan Maryland Unemployment Benefits Maryland Department of Health Maryland Courts
    Massachusetts www.mass.gov Gov. Charlie Baker Massachusetts Unemployment Benefits Massachusetts Department of Public Health Massachusetts Court System
    Michigan www.michigan.gov Gov. Gretchen Whitmer Michigan Unemployment Benefits Michigan Department of Health and Humans Services Michigan Courts
    Minnesota mn.govportal Gov. Tim Walz Minnesota Unemployment Benefits Minnesota Department of Health Minnesota Judicial Branch
    Mississippi www.ms.gov Gov. Tate Reeves Mississippi Unemployment Benefits Mississippi State Department of Health Mississippi Judiciary
    Missouri www.mo.gov Gov. Mike Parson Missouri Unemployment Benefits Missouri Department of Health and Senior Services Missouri Courts
    Montana mt.gov Gov. Steve Bullock Montana Unemployment Benefits Montana Department of Public Health and Human Services Montana Judicial Branch
    Nebraska www.nebraska.gov Gov. Pete Ricketts Nebraska Unemployment Benefits Nebraska Department of Health and Human Services Nebraska Judicial Branch
    Nevada www.nv.gov Gov. Steve Sisolak Nevada Unemployment Benefits Nevada Division of Public and Behavioral Health Nevada Judiciary
    New Hampshire www.state.nh.us Gov. Chris Sununu New Hampshire Unemployment Benefits New Hampshire Department of Health and Human Services New Hampshire Judicial Branch
    New Jersey www.state.nj.us Gov. Phil Murphy New Jersey Unemployment Benefits New Jersey Department of Health New Jersey Courts
    New Mexico www.newmexico.gov Gov. Michelle Lujan Grisham New Mexico Unemployment Benefits New Mexico Department of Health New Mexico Courts
    New York www.ny.gov Gov. Andrew Cuomo New York Unemployment Benefits New York State Department of Health New York State Unified Court System
    North Carolina www.ncgov.com Gov. Roy Cooper North Carolina Unemployment Benefits North Carolina Department of Health and Human Services North Carolina Judicial Branch
    North Dakota www.nd.gov Gov. Doug Burgum North Dakota Unemployment Benefits North Dakota Department of Health North Dakota Courts
    Northern Mariana Islands gov.mp Gov. Ralph Deleon Guerrero Torres Resource Unconfirmed Resource Unconfirmed Resource Unconfirmed
    Ohio ohio.gov Gov. Mike DeWine Ohio Unemployment Benefits Ohio Department of Health Ohio Courts
    Oklahoma www.state.ok.us Gov. Kevin Stitt Oklahoma Unemployment Benefits Oklahoma State Department of Health Oklahoma State Courts
    Oregon www.oregon.gov Gov. Kate Brown Oregon Unemployment Benefits Oregon Health Authority Oregon Judicial Department
    Pennsylvania www.pa.gov Gov. Tom Wolf Pennsylvania Unemployment Benefits Pennsylvania Department of Health Unified Judicial System of Pennsylvania
    Puerto Rico prfaa.pr.gov Wanda Vázquez Garced Resource Unconfirmed Resource Unconfirmed Resource Unconfirmed
    Rhode Island www.ri.gov Gov. Gina Raimondo Rhode Island Unemployment Benefits Rhode Island Department of Health Rhode Island Judiciary
    South Carolina www.sc.gov Gov. Henry McMaster South Carolina Unemployment Benefits South Carolina Department of Health and Environmental Control South Carolina Judicial Branch
    South Dakota sd.gov Gov. Kristi Noem South Dakota Unemployment Benefits South Dakota Department of Health South Dakota Unified Judicial System
    Tennessee www.tn.gov Gov. Bill Lee Tennessee Unemployment Benefits Tennessee Department of Health Tennessee Administrative Office of the Courts
    Texas texas.gov Gov. Greg Abbott Texas Unemployment Benefits Texas Department of State Health Services Texas Judicial Branch
    Utah www.utah.gov Gov. Gary Herbert Utah Unemployment Benefits Utah Department of Health Utah Courts
    Vermont vermont.gov Gov. Phil Scott Vermont Unemployment Benefits Vermont Department of Health Vermont Judiciary
    Virgin Islands vi.gov Gov. Albert Bryan Virgin Islands Unemployment Benefits US Virgin Islands Department of Health Resource Unconfirmed
    Virginia www.virginia.gov Gov. Ralph Northam Virginia Unemployment Benefits Virginia Department of Health Virginia's Judicial System
    Washington access.wa.gov Gov. Jay Inslee Washington Unemployment Benefits Washington State Department of Health Washington Courts
    West Virginia www.wv.gov Gov. Jim Justice West Virginia Unemployment Benefits West Virginia Department of Health and Human Resources West Virginia Judiciary
    Wisconsin www.wisconsin.gov Gov. Tony Evers Wisconsin Unemployment Benefits Wisconsin Department of Health Services Wisconsin Court System
    Wyoming wyoming.gov Gov. Mark Gordon Wyoming Unemployment Benefits Wyoming Department of Health Wyoming Judicial Branch

    Coronavirus Household Concerns and FAQs

    Can I be evicted if I can't pay rent because of coronavirus?
    Are housing authorities still open during the coronavirus outbreak?
    Do I have to do anything if I’m on a rental subsidy program and become unemployed or lose hours from coronavirus?
    What is the government stimulus payment?
    Who qualifies for the government stimulus payment?
    How much will I get from the government stimulus payment?
    How do I get the government stimulus payment?
    When will I get the government stimulus payment?
    Are housing authority voucher ports still happening during the coronavirus outbreak?
    Are housing authority inspections still happening while the coronavirus crisis continues?
    Are Section 8 vouchers being issued by housing authorities in the middle of the coronavirus pandemic?
    Will I have to pay back the government stimulus payment that I get?
    If I rent with a Section 8 voucher and someone in my home or building tests positive for coronavirus, can I live somewhere else?
    If I owe money to the government, will my government stimulus payment be taken to pay that debt?
    How do I give my direct deposit information to get my government stimulus check?
    If I don't pay my rent during a pandemic eviction moratorium, will I owe the rent when the coronavirus pandemic is over?
    How can I track when my government stimulus payment is coming?
    I get direct deposit Social Security payments, when will I get my government stimulus payment?
    Are there protections if I can’t pay utilities during the coronavirus outbreak?
    What is Pandemic Unemployment Assistance (PUA)?
    Who qualifies for Pandemic Unemployment Assistance?
    How much money will I get from Pandemic Unemployment Assistance?
    How do I apply for Pandemic Unemployment Assistance?
    What is Federal Pandemic Unemployment Compensation (FPUC)?
    What is Pandemic Emergency Unemployment Compensation (PEUC)?
    Are Section 8 tenants required to report their income from the government stimulus check?
    Do unemployment benefits affect Section 8 and Public Housing income requirements during coronavirus?
    Are there coronavirus assistance programs for landlords?
    Do I have to pay all of my back rent when the CDC moratorium ends?
    Are there coronavirus rental assistance programs?
    Will the eviction moratorium be extended in 2021?

    CDC Recommendations to Protect You, Your Family, and Your Community

    We encourage everyone to stay informed and follow the recommendations published by the Centers for Disease Control and Prevention (CDC) to prepare and protect yourself and your family:

    1. Stay informed on local trends of COVID-19 cases and be wary of misinformation and rumors

    It is critical to stay informed and be aware of false information and bad actors during this crisis. Misinformation and fraudulent services can be accidentally shared on social media by people with good intentions. Affordable Housing Online suggests using the following resources to stay informed and help control harmful rumors about COVD-19:

    2. Know The Symptoms of Infection

    The most common symptoms of coronavirus are fever, cough, and shortness of breath. Based on best available information, the CDC estimates these symptoms may start to appear 2 to 14 days after infection. 

    The CDC recommends seeking immediate medical attention for persons experiencing trouble breathing, persistent chest pain or pressure, confusion, or bluish lips or face.

    3. Understand Who is at Higher Risk for Severe Complications

    The CDC identifies the following groups as high risk for severe illness from COVID-19:

    • People aged 65 years and older
    • People who live in a nursing home or long-term care facility
    • Persons with high-risk conditions including:
      • Chronic lung disease
      • Moderate to severe asthma
      • Serious heart conditions
      • Compromised immune system, including patients undergoing cancer treatment or treatments using immune weakening medications
      • Severe obesity or uncontrolled conditions such as diabetes, renal failure, or liver disease
    • People who are pregnant 

    4. Protect Yourself, Your Family, and Those at Higher Risk

    Stay informed on the best practices to prevent illness and protect yourself and those around you. Until otherwise reported by the CDC, be wary of reports of a vaccine for COVID-19. The CDC plainly states, "There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19)."

    To protect yourself:

    • Clean Your Hands Often: The CDC recommends cleaning your hands often with soap and water for at least 20 seconds. If soap and water are not immediately accessible, use a hand sanitizer that contains at least 60% alcohol. 
    • Avoid Close Contact: Avoid contact with people who are sick, especially when COVID-19 is spreading in your community.

    To protect others and those at high-risk:

    • Stay Home Except to Get Medical Care: If you are sick, you risk the health and safety of others by going out.
    • Cover Coughs and Sneezes: COVID-19 spreads from person to person through respiratory droplets produced when an infected person coughs or sneezes. Help prevent additional spread by covering your nose and mouth. Always wash your hands after coughing or sneezing.
    • Wear a Facemask If You are Sick: People who are sick should wear a facemask when they are close to others, like when sharing a vehicle or a room. People who are not sick should not wear facemasks unless you are caring for a sick person. Facemasks are in short supply and are desperately needed by healthcare professionals and caregivers.
    • Clean and Disinfect frequently touched objects and surfaces: follow the CDC's guidance on how to properly disinfect to help prevent the spread of illness.